crisis management

  • Starbucks Is Handling Crisis Right, Says Texas A&M Expert

    Protesters demonstrate outside a Starbucks on April 15, 2018, in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks, which prompted an apology from the company’s CEO. (Mark Makela/Getty Images) By Venky Shankar, Mays Business School at Texas A&M University   Starbucks did…